Business Systems Anaylst – Tina Peters

From: $80.00

Description

Summary of Qualifications

  • 17 plus years of combined experience in the field of Information Technology as a Business Systems Analyst, and Director of Information Solutions
  • Thirteen + years of combined experience in the customer service and administrative capacity.
  • A Bachelor of Business Administration degree in Finance

 

Technical Experience:

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Software:

Microsoft Office, VISIO, Powerpoint, Excel, Publisher, Ultra Edit, Adobe, Access, Excel, Toad, SSH Secure Shell.

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Operating Systems/ ERP’s:

Unix, Windows XP

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Languages:

C, SQL

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Professional Experience:

 

Director of Information Solutions February 2012 – October 2015

Morehouse School of Medicine

Information Technology, Atlanta, GA

 

  • Supervision of 2 to 8 staff with budget responsibility of up to 2.3 million dollars
  • Managed technical operations for Finance and Administration, Research, and Clinical applications
  • Re-Implementation for Student Financial Aid:
    • Student Financial Aid email bursting configuration
    • Satisfactory Academic Progress configuration
    • Tracking Rules
    • Awarding Rules
  • Implementation for HR
    • ePAF
    • Labor Distributions
    • Salary Encumbrances
    • Payroll Processing Checklist
    • Department Time Entry
    • CornerStone LMS
      • Development of Functional Specs for Programmer
      • Business Process Mapping
      • Development of Technical Documentation
    • Kronos Time and Attendance
      • Development of Functional Specs for Programmer
      • Business Process Mapping
      • Technical Specification and Test Plan Development
  • Implementation for Finance
    • Grant Billing Module
    • Budget Role
    • Year End Processing
    • Credit Card Payment Gateway – TouchNet
    • Effort Certification
  • Banner Security Implementation
    • HR
    • Finance
    • Student
  • Developed Application Life Cycle Policy for applications within portfolio that included
    • Patch and Release Upgrades
      • Major Banner Upgrades from 5x to 8x
      • Multiple Release installs from Finance, HR, Student
    • Multiple Banner Clones
    • Banner Emergency Installs
  • Participated in the Request for Proposal (RFP) for Electronic Health Record as well as application product selection process
  • Epic Community Connect Implementation
    • Business Process Mapping
    • Business Operation Workflows
  • Cross functional teams:
    • IT strategic planning; operational excellence, Banner optimization, solution collaboration; IT Security

Business Systems Analyst III – November 2010 – February 2012

Morehouse School of Medicine

Information Technology, Atlanta, GA

 

  • Provided operational guidance (BPAs) as well as gap analysis to ensure Student Affairs departments met Banner GO LIVE dates (2010).
  • Re-Implementation for Admissions
    • Admissions Application Process
    • TouchNet Payment with Application Process
    • Recruitment Implementation
    • Application Checklist
  • RE-Implementation for Registration
    • Block Registration
    • CAPP Configuration
  • Provides analysis of the University’s strategic business need based on current, required and projected business
  • Provided application functional and technical support to end users on Banner Financial Aid, Admissions, and Registrar’s modules in Banner 8x version
  • Defined specifications and requirements for operational improvements
  • Conducted a gap analysis related to current business processes and required business processes (current and future state assessment)
  • IT Security Re-Implementation (2012).

 

Business Systems Analyst III March 2008 – November 2010

University System of Georgia

Office of Information and Instructional Technology, Athens GA  

 

  • Team lead for weekly problem ticket meeting
  • Team lead for Banner Financial Aid 7x and 8x modules
  • Point liaison for TouchNet related items
  • Provide application functional and technical support to end users on Banner Financial Aid, Accounts Receivable version 7x and 8x modules
  • Knowledge of Admissions and Registration in the Banner Student module
  • Possess thorough knowledge of multiple functional application areas within the Banner module
  • Monitor issue tracking application, assign and update tickets
  • Participate in developing FAQ’s, functional specifications, test plans/ scripts, and end user documentation
  • Participate in development, design, and testing modifications.
  • Develop training content and materials to be used internally and externally
  • Interact and work with other team members cross-departmentally
  • Work with development for defect corrections and/or enhancements for Banner GaMODS processes and forms for Banner version 7x and 8x.

 

Business Systems Analyst I and II March 2002 – March 2008

University System of Georgia

Office of Information and Instructional Technology, Athens GA

 

  • Provide production support for Banner Financial Aid beginning on version 5x through current 8x modules
  • Knowledge of Admissions and Registration in the Banner Student module
  • Monitor issue tracking application, assign and update tickets
  • Participate in developing FAQ’s, functional specifications, test plans/ scripts, and end user documentation for Banner forms and processes
  • Participate in functional user group meetings
  • Interact and work with other team members cross-departmentally
  • Monitor vendor and internal listservs
  • Participate in change review process
  • Provide content for training material
  • Teach/Facilitate end user training as necessary

 

Student Financial Aid Counselor December 1997 – March 2002

University of Georgia

Office of Student Financial Aid, Athens GA

 

  • Develop and maintain verification’s guidelines and procedures
  • Maintain knowledge of current student financial aid regulations
  • Provide counseling to student aid applicants, recipients, and parents on application procedures and results of applying for aid
  • Determine student aid eligibility and administer aid
  • Maintain various reports (i.e. award exceeds need, enrolled less than full-time, student initiated)
  • Design forms and letters to aid in gathering additional information from students and parents
  • Verify income and household information according to Department of Education and Office of Student Financial Aid procedures

 

Education

  • Bachelor of Business Administration, Georgia Southern University, Statesboro GA June 1997.
    • Finance with an emphasis in Banking Management
  • Master’s coursework in College Student Affairs Administration, University of Georgia, Athens, GA.
    • Total credits earned: 59 semester hours

 

Presentations/Activities

  • Co-Presenter, Ga SUMMIT 2002 What It Means to be a Beta Tester
  • Co-Presenter, Ga SUMMIT 2003 Making RORRULE RULE!
  • Regents Advisory Committee on Student Financial Aid member 2002 – present
  • GASFAA member 2002 – present
  • Co-Presenter, Ga SUMMIT 2008 Birds of a Feather: Accounts Receivable